Privacy Policy

Information We Collect

You may browse our website without providing any personal information. If you choose to contact us, request an appointment, or submit a form, we may collect the following information:

• Name
• Email address
• Phone number
• Type of appointment requested
• Message or inquiry details

We do not collect protected health information (PHI) through this website. This includes, but is not limited to, medical history, diagnoses, treatment details, insurance information, or dates of birth.

How We Use Your Information

Information submitted through our website may be used to:

• Respond to inquiries and appointment requests
• Communicate with you regarding services you request
• Improve website functionality, content, and user experience
• Analyze website performance and marketing effectiveness

Marketing & Communications

Pinecrest Orthodontics may use your contact information to send appointment-related communications or practice updates. We may also engage in email marketing campaigns, which you may opt out of at any time using the unsubscribe link provided in our emails.

We do not sell or rent your personal information.

Advertising Platforms

We use digital advertising platforms including Google Ads and Meta (Facebook and Instagram) Ads to promote our services. These platforms may use cookies or similar technologies to deliver relevant advertisements and measure campaign performance.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and support marketing efforts. Cookies may collect non-personally identifiable information such as browser type, device information, pages visited, and time spent on the site.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Analytics

We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, browser type, and general geographic location.

This information is used to improve website performance and user experience. Google Analytics may use cookies or similar technologies as part of its services.

Third-Party Service Providers

We may share information with trusted third-party service providers who assist with website hosting, analytics, marketing, or communications. These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your information.

Links to Other Websites

Our website may contain links to third-party websites. Pinecrest Orthodontics is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any linked websites.

Legal Disclosure

We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights or the safety of others.

Accessibility

Pinecrest Orthodontics is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to improve the user experience and apply relevant accessibility standards across our website.

Accessibility is an ongoing effort, and we regularly review our website to identify opportunities for improvement.

For full details regarding our accessibility efforts, please visit our Accessibility Statement.

If you experience difficulty accessing any part of this website, please contact us at frontdesk@pinecrestortho.com, and we will make reasonable efforts to assist you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Pinecrest Orthodontics
12197 S. Dixie Highway
Pinecrest, FL 33156
Email: frontdesk@pinecrestortho.com